Data deletion

You can request deletion of your Lifeing account and associated personal data, or request deletion of specific personal data, by contacting the Lifeing team.

1. Email [email protected] with the subject “Lifeing data deletion request”.
2. Include the email address associated with your Lifeing account and the Lifeing app you use. If possible, send your request from that email address.
3. Tell us whether you want to delete your account and associated personal data, or only specific data. For a specific data request, describe what you would like deleted.

You can also send your request through our contact page. Please do not include your password or sensitive health details in your message.

Our team may need additional information to identify your account and verify that the request is yours before processing it.

We will respond using the email address you provide to explain the next steps, including the scope of your request and the expected deletion timeframe.

Before requesting deletion, save any information you want to keep. Uninstalling the Lifeing app does not submit an account or data deletion request.

Deletion requests concern the account and personal data that Lifeing holds about you. Information stored only on your device may need to be removed separately from your device.

As described in our privacy policy, some information may need to be retained to comply with legal obligations. Contact us for details about any information retained in connection with your request and its retention period.

A data deletion request does not cancel an App Store or Google Play subscription. If you have an active Lifeing subscription, cancel it separately through the store where you subscribed.

• On iPhone, open Settings, tap your name, then Subscriptions and Lifeing.
• On Android, open Google Play, then Payments & subscriptions and Subscriptions.

For help with your request, email [email protected].